If you have a larger churn rate you probably have multiple user accounts that are not in use.
In order to check suspended accounts go to: WHM > List Suspended Accounts or
ls /var/cpanel/suspended

To suspend an account:
/scripts/suspendacct USERNAME
You can also add notes to the suspension so that you don’t have to guess why the account is suspended:
/scripts/suspendacct USERNAME 'Reason for suspension here'
To prevent resellers from unsuspending the account you can add 1 at the end:
/scripts/suspendacct USERNAME 'Reason for suspension here' 1
To unsuspend an account:
/scripts/unsuspendacct USERNAME
In order to terminate accounts: WHM > Terminate an Account

or you can use the following command to terminate an account:
/scripts/killacct <user> <y/n>
(y/n indicating whether to save the DNS records)

![WARNING: [pool user_USERNAME] server reached pm.max_children setting (25), consider raising it Screen Shot 2020 06 23 at 09.57.51 - WARNING: [pool user_USERNAME] server reached pm.max_children setting (25), consider raising it](https://i0.wp.com/administrator.pejcic.rs/wp-content/uploads/2026/09/Screen-Shot-2020-06-23-at-09.57.51.png?resize=344%2C194&ssl=1)

![node[175421]: pthread_create: Resource temporarily unavailable 2023 08 28 12 15 - node[175421]: pthread_create: Resource temporarily unavailable](https://i0.wp.com/administrator.pejcic.rs/wp-content/uploads/2023/08/2023-08-28_12-15.png?resize=344%2C194&ssl=1)