When using FTP from a slow internet connection, files are not fully transferred, and the following error is recorded in the messages log: [INFO] Timeout – try typing a little faster next time
![[INFO] Timeout - try typing a little faster next time image 36 - [INFO] Timeout - try typing a little faster next time](https://i0.wp.com/administrator.pejcic.rs/wp-content/uploads/2022/08/image-36.png?resize=736%2C88&ssl=1)
To resolve this, edit pureftpd configuration file:
nano /var/cpanel/conf/pureftpd/main
and add ForcePassiveIP: ~
![[INFO] Timeout - try typing a little faster next time image 37 - [INFO] Timeout - try typing a little faster next time](https://i0.wp.com/administrator.pejcic.rs/wp-content/uploads/2022/08/image-37.png?resize=736%2C340&ssl=1)
Save the file, then rebuild configuration:
/usr/local/cpanel/scripts/setupftpserver pure-ftpd --force

![WARNING: [pool user_USERNAME] server reached pm.max_children setting (25), consider raising it Screen Shot 2020 06 23 at 09.57.51 - WARNING: [pool user_USERNAME] server reached pm.max_children setting (25), consider raising it](https://i0.wp.com/administrator.pejcic.rs/wp-content/uploads/2026/09/Screen-Shot-2020-06-23-at-09.57.51.png?resize=344%2C194&ssl=1)

